Remote Assistance

Remote SupportBusiness customers who sign up for one of our maintenance plans will always have help when they need it with MastroTek remote support. MastoTek IT Services staff members can remotely access your computer, diagnose and in most cases fix what ever is wrong with your machine. With MastroTek Remote Assistance help is always a click away.

Remote Computer Assistance in Westchester

While having a technician in your office is ideal there are times when you might need help immediately, that is where our remote assistance plans come in. No wait time just call us, log in, and then sit back and watch us repair your computer right over the internet.

Don’t  have a MastroTek IT Service plan ?

If you don’t have a need for an IT Service plan for your business but you need remote assistance on a pay as you go basis please contact MastroTek IT Services and we will be happy to help you. Our Pay as you go Remote IT services are available to customers at a rate of $65 per hour. The first 10 minutes are given to you at no charge while we assess your problem and determine if we can fix your issue remotely.

 Business IT Plan Subscribers

Please click here to start your Remote IT Service session

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